True North Dispute Management

Sharon Sutherland, Principal

IMG_0538Sharon is a mediator and lawyer with expertise in conflict resolution training and program design. She is Director of Strategic Innovation at Mediate BC.

Sharon was one of the first Project Managers of the BC Court Mediation Program (1998-2003). From 2000-2014, Sharon was a faculty member at the University of British Columbia Faculty of Law where, in addition to a range of substantive legal courses, she taught an intensive clinical mediation program and supervised the Faculty’s Judicial Externship program. From 2006-2010, Sharon worked with Mediate BC to develop a province-wide Child Protection Mediation Practicum aimed at increasing the number of child protection mediators in under-serviced parts of BC. Sharon has also provided mediation training and mentorship in New Brunswick and the Northwest Territories.  From 2014-2016, Sharon worked as a Knowledge Engineer in the development of the Civil Resolution Tribunal, focusing on both Strata and Small Claims streams.

With her background in practicum design and management, Sharon has developed a special interest in mediation mentorship. She has been a mediation mentor in a variety of programs (Small Claims, Child Protection, community mediations) since 1997. She is Vice President of CoRe Conflict Resolution Society where she volunteers with the New Mediators Group, Speaker Series and online Reading Conflict events. Sharon was honoured with the 2011 Susanna Jani Prize for Excellence in Mediation.

In addition to her LL.M. in ADR from Osgoode Hall Law School, Sharon received her M.A. in Drama and Theatre Studies from the University of London, and completed all work but her thesis towards a Ph.D. in Drama from the University of Toronto.  This theatrical background continues to inform her teaching and practice. Sharon has participated in a variety of academic and practice-oriented projects in applied improvisation, Theatre of the Oppressed, and other theatre tools for conflict resolution.  Sharon blogs about impasse breaking and creativity at CoReJolts and is Chair of the Board of Directors of the Vancouver Fringe Festival.

Sharon’s interests extend to an exploration of the potential of games in supporting team building and conflict prevention and management. She has hosted several Collaborative Game Jams, and is a member of PignPotato Games. She is one of the designers of Zombie Fight or Flight, a collaborative card game, and designs and hosts Scavenger Hunts for team building.

Roster memberships:

  • Mediate BC Quarantine Conflict Resolution Service
  • Mediate BC Civil Roster
  • BC Child Protection Roster
  • Canadian Human Rights Commission Roster of ADR Practitioners with Aboriginal Experience

Additional skills and qualifications:

  • Called to the Bar of British Columbia, 1998.
  • Called to the Bar of Upper Canada, 1994. (Resigned membership, 2005).
  • Qualified MBTI® trainer since 1997.  Qualified to administer Step I and Step II indicators.
  • Frequent guest speaker on topics related to conflict resolution.

To book Sharon for a mediation, please email:

Trainers and Coaches

True North Dispute Management works with a roster of highly experienced and skilled trainers and coaches to provide its training programs.

2 Responses to True North Dispute Management

  1. Hi Sharon,

    I am a spokesperon of the Czech Probation and Mediation Service ( and I have by accident come across about your Hamlet experiment on mediation )as described in the journal Scrivener). I noted that you and students were filming the play and conflict resolution. May I ask you if it was after all filmed and if it is by any chance on the internet? We would love to have a look at it and perhaps use it as a teaching material, with your permission, of coures.
    Thanks a lot,

    Kristina Labohá

    • corejolts says:

      Hi Kristina,
      The video was filmed and currently exists on VHS tapes! Coincidentally, I had a query about the video last week as well, so I’m going to dig it out and see how readily we could upload it for use by others. I’ll get back to you on that shortly – likely within the week, unless it’s more difficult than I am imagining.
      Thanks for reaching out!

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